Real Time Solar Monitoring
With our Solar Monitoring Service, you will be informed of any issues that may affect your Solar Performance.
We Will Monitor Your Solar System
Even if your installer is no longer around
You will never receive a surprise bill because you were not notified of a system malfunction.
Our Solar Monitoring Service will receive a status report and contact you with the remedy. Many system issues can be rectified over the phone. With Home Solar Shield in force, you will not be charged for this essential service.
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What’s included in the solar monitoring and support plan?
Our plan provides real-time system tracking, periodic performance updates, and instant alerts for any irregularities. Subscribers also enjoy faster response times and reduced rates on repairs and tune-ups.
What if an issue is found with my solar system?
If our team detects a problem during your maintenance check, we’ll quickly evaluate the issue and provide a comprehensive report detailing the required repairs. Our technicians will work swiftly to resolve the problem and restore your system’s full functionality.
How soon can repairs be scheduled?
We aim to handle all repair requests as quickly as possible. Service times can vary based on the complexity of the issue and technician availability, but we prioritize minimizing downtime for your solar setup.
How do you manage warranty claims?
If your system is still covered under warranty, we’ll guide you through the claim process. Our team will handle communication with the manufacturer and help ensure that any repair or replacement is completed without delay, keeping things simple and stress-free for you.
Can I cancel my support plan whenever I like?
Yes, you’re free to cancel your subscription at any time. We know that your needs can change, so we’ve built flexibility into our plans to accommodate that.
